View the article here
No place like home
A Bakewell team is dedicated to helping clients retain their independence
Feeling safe and well cared for, in the comfort of your own home, is important if you are feeling vulnerable or unwell.
Debbie Crowhurst and Bill Balmer decided to help people achieve this by setting up Crocus Homecare, believing they could make a real difference to vulnerable peoples’ lives. Nearly four years on, the business has grown to include areas of south Sheffield and the Derbyshire Dales.
“As a homecare agency, we provide care in a different way,” explains Debbie. “We offer longer periods of care – generally from a minimum of two hours per week, to overnight and weekends, to periods of respite care – and believe in providing company and conversation as well as care.
“Most people we work with have varying degrees of independence, but require some additional support. They may have a variety of health problems, or some level of frailty, and it is our aim to help them retain this independence and to continue living at home safely.”
Setting up Crocus Homecare was a natural progression for the couple. A trained nurse, Debbie had also worked in social care, housing and homecare while Bill qualified as a social worker and had a career in social work management where he specialised in the care of older adults.
Debbie believes that the real key to Crocus’s success is their loyal and committed staff, who are carefully chosen for their roles. All have experience in either nursing, social work or other care work.
“We only employ people with a lot of experience,” says Debbie. “For us to do what we do well, we need people who have life experience as well as care experience. Our staff like what they do and are at a time in their lives when they are doing it for the right reason – because they want to.
“They are not rushing from job to job and are able to devote time to every customer. As a result, our staff find the work rewarding and fulfilling, and this is reflected in the quality of their caring relationships.
“We offer a bespoke service, providing what our customers want, when they want it. This might be help with shopping, accessing activities locally or maybe cooking a meal together. We have even escorted and supported someone at a family wedding!”
Debbie adds: “The fact that we run Crocus from our home in Bakewell means we are accessible. People can always reach us, and this is especially important for family members who may live some distance away.
“We keep families up to date on the wellbeing of their relatives; we want to reassure them that we’ll be there when they can’t be.
“We’re proud of the reputation we’ve established for being reliable, flexible and offering the care that local people want, when they want it. At the end of the day, there’s no place quite like home”
Tel: (01629) 812874 / 07810 395 993